Shipping Policy

Thank you for shopping with CaseVerse. We're committed to delivering your order as quickly and safely as possible.

Order Processing

All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.

During periods of high demand, processing times may be slightly longer. If there is a significant delay, we'll notify you by email.

Shipping Times

Estimated delivery times:

• United States: 5–10 business days

• Canada: 7–12 business days

• International: 7–20 business days

Please note that these are estimated delivery times and may vary due to customs processing, weather conditions, or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. From time to time, CaseVerse may offer free shipping promotions on qualifying orders.

Order Tracking

Once your order has been shipped, you'll receive a confirmation email containing your tracking number. Tracking information may take up to 48 hours to update after your package has been dispatched.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. CaseVerse is not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost in transit, please contact our support team. We'll work with the shipping carrier to help resolve the issue as quickly as possible.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Contact Us

If you have any questions about your shipment or need assistance with an order, please contact our support team.

Email: support@caseverse.com (replace with your actual support email)

Thank you for choosing CaseVerse. We appreciate your support and look forward to delivering premium phone cases you'll love.